Shipping Policy

At Mockupart.shop, all products sold are digital and delivered electronically. We do not offer physical shipping.

1. Delivery Timeframes

• Instant Downloads: Most products are available for immediate download upon successful payment.

• Delayed Delivery Products: Select items may require manual processing or activation and can take up to 12 hours to be delivered.

Please check the product description to confirm whether instant or delayed delivery applies.

2. Order Confirmation

Upon purchase, you will receive:

• A confirmation email with access instructions

• A separate email containing download links or delivery details

If you do not receive these emails, please check your spam or junk folder first.

3. Non-Delivery Protocol

If your product has not been delivered within 24 hours, please contact our support team:

Email: moretonben8@gmail.com

Be sure to include your order number and the product name. We will investigate and respond promptly.

4. Refund for Non-Delivery

If your product is not delivered and you contact us after 24 hours, and the issue cannot be resolved within a reasonable timeframe, you are eligible for a full refund.

5. No Physical Shipping

Mockupart.shop exclusively sells digital products. We do not ship physical items.